![]() ![]() 20th June: I contact customer services to double check my item was out for delivery and was told “it will arrive between 1 and 5”! I’m not sure why I wasn’t told this vital piece of information yesterday!?! I’m hemorrhaging money on childcare (not to mention calls to customer service) and can’t get a straight answer. That’s the best they could offer - an 8 and a half hour window. 19th June: I call customer service as I had not been provided any information only to be told my item was out for delivery on the 16th but I cancelled it! I explained that I was told it had be returned to the depot to which the reply came “I done know why you were told that it was out for delivery”! I asked for an estimated delivery slot only to be told “between 9 and 5:30”. Saturday delivery was not possible so I arranged delivery for 20th June. I pointed out the tracking information clearly stated it was out for delivery but was told in no uncertain terms that it wasn’t and that I had to rearrange delivery. After waiting hours (and with the online tracking not giving me any more information) I called customer service and was informed “my parcel had been returned to the depot”. Maybe the most useless delivery service?ġ6th June: my parcel was due to delivered by the “end of the day”. It was so frustrating that there is no specific set window of delivery which can help avoiding unnecessary waiting at home whole day. however, then Advisor told that the shipment will be delivered by 20:00 so I had to wait 3 more hours. ![]() I was frustrated since I skipped my all out door activities just to receive the delivery since I want to receive it by myself being place under construction. on other hand I was in touch with their advisor, they were polite and helpful and said it will be delivered by 17:00, but after 1700 I was worried after reading so many -ve reviews of losing the shipment. Since morning, it was notified that the delivery will be anytime by the end of day but no one showed up till 17:00. And then the delivery date of 19th was set. Then eventually it moved on to UK on 17th. Had a shipment that as per DHL express tracking page, was supposed to arrive by 16th June 2023 but it didn't move out of Switzerland for 3 whole days. Online tracking is the fastest way to find out where your parcel is as it speeds through the DHL network, but we also offer tracking by phone, email and text message.Had to be reserved & wait all day since no specific time window for delivery. DHL Service Point is a cost-effective and popular way to send a parcel within the UK and our most economical collection option is DHLitNow.ĭHL Express offers many ways to track a parcel. The price depends on the size and weight of the parcel, the destination and the service you choose. How much does it cost to send a parcel within the UK? Collections can be arranged online using DHLitNow or by phone with Customer Service. You can either drop your parcel off at one of 1,300 DHL Service Points located nationwide or book a courier collection at a time convenient to you. Parcel delivery within the UK usually only takes 1 working day, whether you drop your parcel off or book a collection. How long does parcel delivery take within the UK? And when that many customers trust us with their deliveries, you know you’re in safe hands. ![]() We’ve been transporting important documents and parcels through our fast and secure parcel delivery service to UK addresses for more than 50 years, and each year we transport tens of millions of parcels. If you need to send a parcel within the United Kingdom, whether it's to Newcastle, London or Manchester, the process couldn’t be easier or more convenient with DHL. Whilst we have the capabilities to send parcels to more than 220 countries and territories worldwide, we also deliver to every corner of the UK. ![]()
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